Affected person had mind most cancers surgical procedure ‘cancelled’ as a result of Microsoft outage


Chantelle Mooney was scheduled for surgical procedure on a mind tumour at Royal Preston Hospital in Lancashire on Friday (Image: SWNS)

A lady’s emergency most cancers surgical procedure has been delayed by per week after this week’s mass IT outage pressured medical doctors to cancel her surgical procedure. 

Chantelle Mooney, 41, was scheduled for craniotomy to take away a four-centimetre tumour from her mind on Friday. 

Nonetheless, the surgeons have been unable to go forward because of the Crowdstrike outage, which affected greater than 8.5 million Home windows units throughout the globe – hitting airways, banks and communications networks, amongst numerous others.

Chantelle has been battling the illness since February 2022, when she was identified with stage 4B terminal cervical most cancers which quickly unfold to her lungs. 

She was advised three weeks in the past a mass had additionally been present in her mind, following from her lack of sensation down one facet of her physique. 

Her preliminary appointment on Thursday was pushed again to Friday, and he or she turned up at Royal Preston Hospital in Lancashire for the surgical procedure, scheduled at 10am. 

She remembers seeing the information concerning the Microsoft outage on the TV whereas sitting within the foyer ready to be known as into the theatre.

Chantelle Mooney whose brain surgery was cancelled because of the Microsoft outage. Photo released July 21 2024. A cancer patient says surgery to remove a four-centimetre mass from her brain was cancelled due to Friday?s Microsoft glitch. Chantelle Mooney, 41, was due to have a craniotomy yesterday (July 19) - but says the surgery was cancelled due to the worldwide IT outage. Chantelle was diagnosed with stage 4B terminal cervical cancer in February 2022 - which spread to her lungs. She was then told three weeks ago a mass had also been found in her brain - after she started experiencing weakness down one side.
Chantelle was identified with terminal cervical most cancers in February 2022 (Image: SWNS)

Lower than ten minutes later, the surgeon got here out to elucidate a number of the hospital’s tools relied on the identical software program, and that they’d subsequently be unable to proceed. 

Her surgical procedure has now been pushed again once more to subsequent Friday. 

Chantelle mentioned: ‘The mind tumour was solely discovered three weeks in the past, it’s 4 centimetres throughout and must be eliminated as an emergency.’

Her medical doctors waited till 1.30pm to see if the tech may very well be introduced again on-line however finally determined they may not threat one other outage in the course of the process, which may take between 4 and 7 hours.

Chantelle defined: ‘Numerous the instruments and scans use Microsoft they usually use it for emergency treatment.

‘They mentioned they will’t do the surgical procedure till the software program comes again up.’

Chantelle Mooney whose brain surgery was cancelled because of the Microsoft outage. Photo released July 21 2024. A cancer patient says surgery to remove a four-centimetre mass from her brain was cancelled due to Friday?s Microsoft glitch. Chantelle Mooney, 41, was due to have a craniotomy yesterday (July 19) - but says the surgery was cancelled due to the worldwide IT outage. Chantelle was diagnosed with stage 4B terminal cervical cancer in February 2022 - which spread to her lungs. She was then told three weeks ago a mass had also been found in her brain - after she started experiencing weakness down one side.
She says the medical doctors have been reluctant to cancel her surgical procedure however she understands that finally, ‘my security comes first’ (Image: SWNS)

She added: ‘On the time I used to be upset as a result of it had already been pushed again by a day.

‘However I didn’t realise how a lot it could have affected the operation, if it went down once more it could put my life in danger.

‘They wouldn’t have been in a position to do mind scans, blood transfusions – they couldn’t even entry my medical information.

‘They actually didn’t need to cancel the surgical procedure due to how critical it’s, however on the finish of the day, my security comes first.’

Specialists have warned some companies might take weeks to completely recuperate from the Crowdstrike outage, regardless of a restoration software being launched by the tech firm.

Yesterday, Microsoft mentioned 8.5 million units have been affected, making it one of many worst cyber incidents in historical past.


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